| I just referred the main administrator to this thread, so she'll look at the problem shortly.
My guess would be that, way back when you could make a character name separate from your username, a user named their character "mad" - and it's preventing you from creating one all together because of that. But, I am unable to look this sort of thing up to see if that's what the problem really is, so we'll have to wait for her to respond.
I'm sorry for the inconvenience. We'll get this sorted out soon though.
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